Nikoyo's Technical Service

With the rapid expansion of business in the mainland China, Nikoyo's Central Technical Service Centre has been established in ShenZhen in recent years. Customers can seek service support and technical consultation through the toll-free hotline (8008306019) and email system. Under the central coordination and deployment, 20 service stations throughout the main cities implement the sophisticated service policies.

In addition to the computer peripheral products, our specialized team of professional engineers, whose technical skills and know-how are well qualified and recognized by most vendors including EMC, StorageTek, Network Appliance and Veritas, also provides technical services for storage systems and networking products.

Those engineers have expertise and experience in various computer systems, RAID, backup software and SAN Management software. Our specialists have frequently completed projects by carrying out the installation, technical modification and post-sale service of all classes of computer systems, high-end RAID systems, and Tape Library Systems for national government departments, gaining recognition and praise from those users.

Being a wholly owned subsidiary of NIKOYO (HOLDINGS) LIMITED, ZanRong Electronics Technology Co. Limited has established his specific service centres including a maintenance centre, a technical support centre, a spare parts logistics centre, a software development centre in ShenZhen, forming a hub of sales and back-end technical support for Zanrong's subordinate service teams located in the regions throughout China. Certified by ISO9001:2000, Zanrong ATM Specialized Service Centre has been keeping continuous enthusiasm for sophisticated, hierarchical and professional services bringing to all customers.

Almost 30 service centres for self-service professional banking service have been established in various cities covering Beijing, Shanghai, Shenzhen, Guangzhou, Tianjin, Nanjing, Suzhou, Jinan, Qingdao, Chengdu, Wuhan, Shenyang, Dalian, Xi'an, Lanzhou, Chongqing, Haikou, Hangzhou, Nanchang, Fuzhou, Changsha, Wulumuqi, Hefei, Kunming, Zhengzhou, Harbin, Xiamen.

Zanrong ATM Specialized Service Team is constituted by financial experts and professional hardware and software engineers, providing customers with timely, efficient and professional services. Current customers include the Industrial and Commercial Bank of China (ICBC), Bank of Communications, Ever Bright Bank, Shenzhen Development Bank.