IoT & AI – Retail Industry

Background:

Gain better customer engagement and improve resource management by utilizing the new technologies in retail industry.

Challenges:

  • Timely delivery of userful information to customers
  • Unfamiliarity with customer habits and interests

Solution:

By deploying various types of sensors in the environment to obtain and analyse useful data, Nikoyo offers a total solution from sensor deployment, monitoring tool development, to platform integration for customers. Below are the benefits for the retail industry:

 

Intelligent Customer Connection

  • Personalized customer engagement in physical stores and online store
  • Real-time promotions and news updates to customers
  • Setting up smart stores

Smart Resource Management

  • Automatic inventory management and replenishment reminder
  • Resource correlation discovery